Sell By Owner
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25 Y/O Telecom Installation and Reseller Company
Long-Standing Reputation for Quality Customer Service, Limitless Customer Base, Limited Competition, Poised for Explosive Growth
Founded in 1996, the Company is a locally operated telecom installation and reseller operation. The owner has been serving the local market for more than 25 years.
The Company generates revenue by selling new and used telephone systems, camera systems, voice and data wiring and all associated hardware, along with low-voltage wiring products and engineering services.
It is one of the most prominent and highly respected telecom installation companies in its local metro service area. The Company operates according to core values of exceptional relationship building, personal attention, and providing exactly the products that each customer needs.
The Company’s competitive advantage is their peerless customer service. They emphasize on-site visits to help educate the customers, which in turn solidifies their reputation in the area and leads to referrals.
Ownership relishes the fact that all their client relationships are strong. The high level of customer service is just one of many reasons why they are one of the top telecom installation companies in their local metro area.
The potential customer base is almost limitless. Any business with 2-400 telephones, ranging from assisted living facilities, to doctors offices and bowling alleys, are opportunities. With more manpower, the Company could branch into enterprise-level customers too.
The Owner currently relies on referrals and online searches to find new business. The Owner sees digital advertising and marketing as massive opportunities for growth.
The Company has endured and prospered throughout the years – through booms & recessions - based on integrity, reputation, quality of work, and personal attention to customers.
Well-established and locally owned business
Over 25 years of experience serving the Metro Detroit market
The Company generates revenue by selling new and used telephone systems, camera systems, voice and data wiring and all associated hardware
Existing customers historically call to perform any additions or upgrades as their business grows
The company also performs service calls on existing and new customers upon request.
Peerless customer satisfaction due to the fact that the company strives to sell only the equipment a customer truly needs and takes the time to personally educate them
Limited competition – few if any competitors stress product education and personalized attention
The addition of digital marketing and advertising would lead to explosive growth opportunities
The majority of customers come through referrals or online searches and inquiries
Proven track record of customer satisfaction and high-quality results
Little inventory, save extra equipment
Solid supplier relationships built on trust that date back many years and translate into reduced prices and incentives
The Owner prides himself on the differentiator from the competition: he perfectly matches each customer's needs and neither under or oversells.